Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including personal identification details required for healthcare services (name, date of birth, medical history, contact details). We also collect technical log data and browser telemetry when you access our secure platform.
2. How We Use Your Information
We use your information to facilitate telemedicine consultations, manage appointment scheduling, process e-pharmacy orders, and continuously improve platform performance. Your health records are protected under rigorous encryption standards and shared solely with your authorized providers.
3. Data Security & Encryption
We implement industry-leading technical safeguards, including WebRTC end-to-end video encryption, AES-256 data storage encryption, and strict role-based access controls to prevent unauthorized access or disclosure.
4. Your Rights
You hold the right to inspect, correct, or request deletion of your personal data. You can export medical history records directly through your Patient Portal dashboard at any time.
5. Contact Our Privacy Officer
If you have any inquiries regarding this Privacy Policy or our compliance procedures, please reach out to our Data Protection Officer at privacy@kycura.com.